Mobilize your sales staff and enhance your customer connection and service using ChainDrive POS on a tablet. ChainDrive Mobile POS allows your sales staff to deliver the best personalized one-on-one in store experience. Armed with a windows based tablet your staff will be able to service your customers anywhere throughout the store; meeting their demands, decreasing transaction times and cultivating customer loyalty.
Capture and collect customer data and demographic profiles, maintain customer loyalty, understand the shopping patterns of your customers and fuel customer centric marketing campaigns with ChainDrive Retail Point of Sale.
Completely integrated with the back office, the entire customer file including past purchase history can be analysed, categorized, tagged or filtered so that you can deliver a meaningful personalized customer experience. Complete and dynamic graphing capabilities provide you with a segmented and categorized view of all purchases by items, timeline and by class.
The sleek and dynamic screen also allows you to easily add notes on specific details such as item favourites and shipping preferences. The ChainDrive POS CRM tool gives you the ability to truly know your customer and allows your sales staff to offer a superior personalised shopping experience.
The product look-up feature is so intelligent it allows you to locate product inventory right down to the SKU level within a store, chain wide or throughout the entire supply chain including warehouse locations. You can also locate a product by simply adding a description in the search field. Your customer expects instant information on products; the product look-up feature allows you to serve your customers efficiently and as quickly as possible. This tool also allows you to perform automatic transfer requests and monitors the status of product movement in real-time directly from the product look-up screen.
Promotional Rules Manager
Fully transparent at the POS, the Promotional Rules Manager feature has been designed to allow retailers the ability to create multiple and layered promotional campaigns that can be launched chain wide and/or client or store specific.
All head-office initiated markdowns, promotions and other special offers are accurately reflected directly at the POS ensuring problem free transactions.
Our Point of Sale Workforce Management tool provides various functionality features such as copy/paste, view and print, actual versus schedule monitoring, security and control settings and hourly rounding rule options. All hours are fed back to the ChainDrive centralized database for payroll compiling, processing and analytics.
Gain full control over your retail Point of Sale – ChainDrive’s user- definable action and security settings allow you to do just that by letting you configure your point of sale environment to your specifications.
Using the many action and security parameters you will be able to oversee workforce management, discount rules, access to the till and much more. Transform your retail Point of Sale into a comprehensive business tool that is as secure and flexible as you want it to be.
Common Point of Sale Challenges
Outdated or unreliable system?
A complete, current and reliable POS ,fully integrated to the total solution.
Complicated operating system, resulting in long lines and slow transaction processing?
Efficiently process sales and improve customer service with an intuitive, fast and easy to use system.
Transaction errors due to manual re-entry of credit and debit payment into a separate device?
Integrated payment processing eliminates the risk of error and delivers fast and accurate transactions.
Inability to view stock levels and availability by location?
Real-time product visibility throughout the entire chain, with automated transfer requests.
Limited or non-existent CRM?
Customer information is captured to create marketing campaigns that will increase customer loyalty and retention.
Markdowns are a manual process?
All price changes and markdowns are completely transparent at the POS.